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B1 if Log on screen not appear, stuck on Loading...

krishnkumar_be
Participant
0 Kudos

Hi Experts,

I am facing Log on issue in B1if unable to figure it out.
Previously it was working completely fine.

Please suggest.

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

krishnkumar_be
Participant
0 Kudos

Thanks everyone,

Finally below works:

Go to B1if control center and check for DBQSTREAMS and if there you see data then clear those as it cause when there is alot of queue are present and restart the service
and try to login.

Regards

Krishn

Answers (1)

Answers (1)

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi,

Restart integration service and then try again.

Regards,

Nagarajan

krishnkumar_be
Participant
0 Kudos

Hi Nagarajan,

I tried this already but not works.

one thing i notice that when i tried to restart the Integration service i am always getting message

"The service did not respond in a timely fashion..." and

status set as: stopping and after this i have to end the tomcat in Task manager then only i am able to restart the service.

But after restart also same " Loading..." screen is appear.

Regards,

Krishn

krishnkumar_be
Participant
0 Kudos

Hello Nagarajan,

In Safe mode (xcl.safemode=true) i am able to access the B 1 if ! what can i do next?
because in safe mode i am not able to access the scenario packages which i have developed.

Regards,

Krishn