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Former Member
Feb 02, 2010 at 06:04 PM

Maintaining Problems an Solutions through WEB UI

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Hi all,

Iam new to CRM.

I know how to maintain Problems and solutions in SAP GUI by calling transaction IS01.

I dont know how to call this IS01 in WEB UI and I have tried for many users with role IC_MANAGER,IC_AGENT etc.

pl guide me how to call the IS01 in WEB UI.

Regards

A.Sureshbabu.