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Former Member
Feb 02, 2010 at 06:49 AM

Transaction History hyperlinks in ERP Transactions in CRM 70

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Hello Experts,

I have a situation at my client site where I cannot launch the hyper links of the documents in the "transaction history" tab of the ERP Sales Order. I know that those hyper links are the ERP document flow documents. E.g ., when i click on the outbound delivery document number , all I get is blank frame with title" ERP Outbound Delivery Display"

What are my options to show the ERP documents under the transaction history tab of the ERP Sales Order.

I have an idea on how these can be displayed. I was thinking of configuring the ITS and the transaction launcher to launch the ERP documents under the transaction history . But is this my only option?

Or is there some config that i am missing which would display the ERP documents " Outbound Delivery" , "Goods delivery reciept" , "invoice" etc automatically when I click on the document number (which is a hyperlink), without going thru all this ITS/transaction launcher configuration.

Any help is greatly appreciated.

Thanks,

Ravi