UWL not getting refreshed automatically

[Former Member]

Hi,

We have a requirement, where in the MSS UWL, we dont require all the 4 tabs (Alerts, Tasks, Notification, Tracking) in the worklist. We only want Tasks tab, which is possible through UWl configuration, which we have done.

Now we have only 1 tab which is Tasks tab, but the problem is when the user logs in, the worklist displays "No items to display", but when we click on the Tasks tab again all the workitem appears.

Can someone let me know is there any other settings/ configuration that needs to be done to automatically refresh the Tasks workitem, when the user logs in.

Thanks,

Vijai.

[Former Member]

Hi,

Can you let me know how to select the additoinal personalization options. Is it a system admin settings?

Thanks,

Vijai.

[Former Member]

On the right hand site of the work list there's a icon which, when clicked, opens a menu. You can select Personalize from this menu.

If you're running NW 7.0, be aware that there may be a patch available which addresses some view issues with the worklist. Please see note 1258676 and 1346036 (which are specifically for SP17).

[Former Member]

Hi Vijay,

To use additional personalization options, select the Advanced View link. Since, the advanced personalization view allows you to specify additional display parameters.

Under the same you will see a category 'Set Further Options' under which you can change the Automatic page refresh rate

This rate refers to the update of the view in the Universal Worklist. It does not involve any access to the back end system.

Hope this helps.

Regards,

Shailesh