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Former Member
Jan 31, 2010 at 02:31 PM

Service Ticket onCreate

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Hi guys,

I've got a question about the onCreation handling of a Service Ticket.

Situation: a new ticket is created either manually oder through a function module. As soon as the ticket is created, it shall automatically run some routines, e.g. calling a function module.

Question: How? :-D

Kind regards,

Erik