on 01-31-2010 8:53 AM
Dear all,
We are maintaining a enterprise solution manager.
we maintain all our SAP clients issues which is posted in our solution manager.
Now the issue is if the clients login in to our solution manager to see the issue status, they are able to see all the clients issues which is posted.
but we want to restrict the authorization not to see other clients issues which is posted in our solution manager.
we want them to see the issues only which is posted by them.
Please give me if there is set of authorization to do this.
Regards
Prakash
Hello Prakash,
You can use workcenter concept, in this case client can see only those messages whcih he has created.
and restrict acess to all other T-codes.
Regards,
Shyam
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HI,
From ur post, I think u have provided authorization to access the tcode crm_dno_monitor. In that case, u cannot restrict him to see all other messages. If u want to restrict the authorization, create a variant with necessary inputs which shows the result ur customer wants to see and assign that to his favourites. Only provide access to call that variant.
Rajeev.
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