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Former Member

Empty fields after Customs approval

Hello

In GTS Customs Export 8.0, manually entered data in two header fields: Departure point and Destination point disappeared and fields left empty, after the receipt of Export declaration approval EDI message.from Customs.

The Customs idoc does not bring in the these data at all so no chance of same data overwriting the fields.

This error only happens immediately the message is received. If not received, it will remain there all through.

Does anyone know what causes this and how to fix it?

Thanks

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1 Answer

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    Former Member
    Feb 02, 2010 at 07:16 PM

    Please check for notes

    try this one too

    Note# 320996 ( No export data update for address changes )

    Regards,

    Prarit

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    • Former Member Former Member

      Hello Hymanti,

      what inbound message are you using? It might be problem of the message. Checks whether is correct.

      It might be problem of seeburger mapping as well.

      Best regards,

      Gabriel.