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Empty fields after Customs approval

0 Kudos

Hello

In GTS Customs Export 8.0, manually entered data in two header fields: Departure point and Destination point disappeared and fields left empty, after the receipt of Export declaration approval EDI message.from Customs.

The Customs idoc does not bring in the these data at all so no chance of same data overwriting the fields.

This error only happens immediately the message is received. If not received, it will remain there all through.

Does anyone know what causes this and how to fix it?

Thanks

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member58030
Active Participant
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Please check for notes

try this one too

Note# 320996 ( No export data update for address changes )

Regards,

Prarit

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Hi

Thanks but could not find any relevant note.Should have mentioned that I checked before posting this message I guess. The one you specified is relevant for R/3 but this is a GTS error.

Regards

Former Member
0 Kudos

Hello Hymanti,

what inbound message are you using? It might be problem of the message. Checks whether is correct.

It might be problem of seeburger mapping as well.

Best regards,

Gabriel.