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Jan 29, 2010 at 05:47 PM

Empty fields after Customs approval

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Hello

In GTS Customs Export 8.0, manually entered data in two header fields: Departure point and Destination point disappeared and fields left empty, after the receipt of Export declaration approval EDI message.from Customs.

The Customs idoc does not bring in the these data at all so no chance of same data overwriting the fields.

This error only happens immediately the message is received. If not received, it will remain there all through.

Does anyone know what causes this and how to fix it?

Thanks