SAP CRM 2007 has been installed on our system( IDES), but when i try to launch the Web UI i see nothing, can some one help me in this regard
I followed the UI activation steps which was already there in the Forum
a) Created a CRM User with SAP_ALL and SAP_NEW authorizations) ( done)
b) Up loaded SAP# 1077251 business role in PFCG ( as the system is an IDES dont know if i need to do some thing here )
c) Generated PFCG business roles (BP_POWER_USER/BP_SLS_MANAGER/ BP_SLS_EMP /BP_MKT_MANAGER/BP_MKT_EMPLOYEE) ( dont know how to generate the roles)
d) Assigned CRM User one profile each (eg: Sales Rep, Sales Manager etc.,)( done )
e) Assigned CRM User to the CRM BP->Employee ( done )
f) Assigned CRM BP-< Employee to the Position in the Organization Model( done )
g) Created Config. Key (spro->img->crm) ( dont know how to create)
h) Created Technical Profile (spro->img->crm) ( dont know how to create)
i) Created Business Role (spro->img->crm-> eg: sales manager) -> assign Technical Profile and Config. Key to Business Role
j) Assign Business Role to the Position in Org. Model (Org. Unit -> double click on position (eg: Sales Manager) -> select Goto (Main Menu) -> select Detail Object -> select enhanced object description -> select business role in active tab page -> click on create -> select/assign business role (ex: sales manager)( done )
k) Activate ICM services in SICF as per SAP# 1115493 (crm 2007 release specific) and SAP# 992848 *( dont know how to do that) *
l) Verify the port and FQDN (fully qualified domain name = SAP Application Server Computer Name) in SMICM -> Change FQDN if not displayed (you have to re-start the server to activate this) *( dont know how to do that) *
m) Check Internet Browser settings SAP# 654982, make user the pop-up blocker is disabled (done)
n) Go-to RZ11 (t-code) and set the parameters for the following: (done)
a) login/accept_sso2_ticket should be 1
b) login/create_sso2 ticket should be 2
o) Go-to SU25 (t-code) to fill the SAP tables with Profiles (may need to work with SU24 (t-code)) (done)
p) Check SAP# 1120400 Roles specific (I did not use it)
q) Create log-on page from SAP GUI (Right Click on favorites folder -> select add other objects -> select BSP application -> BSP Application = CRM_UI_FRAME -> enter description -> Start Page = default.htm)
r) Click on log-on page -> enter CRM User -> changes skins in personalize link
After doing this I dont see the UI, can some one tell me what steps i am missing & as i am not a BASIS person & the only person!! to fix this issue pls help.
Thanks
sriharsha