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Former Member

Missing Print button.

Hi,

I'm running Citrix XenApp environment, publishing the Crystal Reports 2008 SP1. When my client machine is set to 800x600 resolution, the crystal reports is missing the print button in File-->Print. It's like the bottom of the print screen is shortened, the button to print has gone missing. If I set the resolution to 1024 to 768 resolution, the button appears. I tried to dig around the registry key, to see if there's anything that I can adjust. I found an interesting key called ResizableDialogs under HKEY_Current_User\Software\Business Objects\Suite 12.0\Crystal Repors\ResizableDialogs, but the key has noting in it. I'm not sure if this is the place I should play around with, and if so, what kind of string values are available there?

Charlie

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  • Best Answer
    Posted on Jan 28, 2010 at 09:29 PM

    See if [this|http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15777] [original link is broken] [original link is broken] [original link is broken]; blog helps to explain the issue.

    Ludek

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