Crystal Reports Start Up Error:

[Former Member]

I have installed Crystal Reports on my machine but every time I try to start it, the message:

Runtime error!

The program ...\crw32.exe

Abnormal program termination.

What can I do to make it work on my machine?

[Former Member]

I have solved the problem.

I have created a new local admin account and logged in.

Then ran setup and strangely it did not appear in the start menu though it was installed.

I ran setup again and repaired the installed version and it appeared in the start menu

Now it works, don't know how, don't know why.

Thanks for you responses!

[Former Member]

I have installed and re installed it over a dozen times. I have also tried the repair function but they did not have any result.

[former_member11696]

What Operating System are you using?

And what version of Crystal are you using and what patches have you installed?

Do you have Anti-virus software running and have you looked in their logs to see if it was denied access to some dependency?

Thank you

Don

Edited by: Don Williams on Jan 28, 2010 6:50 AM

[Former Member]

You need Admin Rights to solve this problem.

[Former Member]

OK, I have admin rights, what is the solution?

[Former Member]

Try using the repair feature in Add/Remove Programs and see if this resolves the problem. If this didnt work out then try uninstalling an re-install with Admin Rights.