Error about Crystal Decisions Report App Server Common Object Model

[Former Member]

Hi

I tried to Install a software using SAP Crystal Report for .NET Framework x64, but the error under appeared and couldn't install the software.

"Unable to install or run the application. The application requires that assembly Crystal Decisions.ReportAppServer.CommonObjectModel Version 13.0.2000.0 be installed in the Global Assembly Cache(GAC) first."

The version of Crystal Report I installed is

"SAP Crystal Reports runtime engine for .NET Framework(64-bit)" version 13.0.24.2970

I have no idea how to solve this problem. It will be a great pleasure when anybody lend me an idea.

Best reguard.

[DellSC · Accepted solution]

Were you logged in with Administrator rights when you attempted the install? If not, you need to be. The SDK is based on some COM objects that need to be registered behind the scenes in order to work. It also needs to be able to register its assemblies in the GAC. All of this requires Administrator privileges on the system where it's being installed.

Also, if you're installing your own application and you just included the SDK assemblies that are in your References, it won't work because of the dependencies noted above. You MUST use one of the SDK runtime installers prior to installing your application in order for your application to be able to find what it needs from the SDK.

-Dell

[Former Member · Accepted solution]

Thank you Dell.

Thanks for your advice about log in with Administrator rights, the installation went well and my problem is solved.