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Former Member

POS Sales Return


i am Technical Consultant(ABAP,XI) and need few clarifications regarding the following scenario

Our client has SAP and his main business is retails stores

*Business Process is For the returned goods by the customer at store a credit memo is raised in the third party system

for this credit memo what would be appropriate document to be created in sap ?what would be Tcode for creating it ?

To which module does this scenario belong ?*


Third Party provides the material no ,total quantity returned,and the value of the total material

remember we do not have any sales order,delivery doc,as it is between store and customer

Please Provide your valuable suggestions



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2 Answers

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    Former Member
    Jan 28, 2010 at 11:14 AM


    Create credit memo request - VA01 (If required with refrance to previous invoice) >>> Credit memo - VF01


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    Former Member
    Jan 28, 2010 at 12:05 PM


    You have a printfile for IS-Retail (SAP Retail), release 46B, and in page 1478 it tells:

    "POS Interface - Inbound: Sales/Returns (Store)


    This business process allows you to use the POS interface to process sales or returns which

    have taken place via POS systems in stores.

    Merchandise in stores is normally sold via electronic cash registers (POS systems). These POS

    systems are often integrated into store retailing systems, too. Sales have to be communicated to

    the integrated functions of SAP Retail (for example, Inventory Management, Replenishment

    Planning, Financial Accounting, the Information System) so that the necessary information can

    be updated in the system.

    In SAP Retail a return is a negative sale.

    Empties are regarded as articles in their own right in SAP Retail. Therefore, the sale or return of

    empties is a normal sale or return.

    As part of VMI, sales data for u201Cpure customersu201D can also be processed in POS inbound. It is

    settled in Replenishment-based Inventory Management and stored in the Information


    I hope this helps you



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