on 01-28-2010 8:59 AM
Hi,
I would like to use business partner substitution in ChaRM and Service Desk tickets (SLFN/SDCR/SDHF etc.)
Meaning to change a responsible business partner cause of illness for example automatically in all tickets, or to assign a substitute BP to a BP.
Anyone any ideas or helpfull howtos?
Thanks
Alex
You can do this within the Relationships screen in Tx BP.
Open the bus partner and select "is replaced by" in the relationship category.
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