Hello,
We use opentext VIM to post the invoices. We have a situation where we use large qty purchase orders and perform number of receipts (in ML81N). Whats being happening is that when the Account payable team is trying to process the invoice and if at the same time another user is performing service entry sheet, the PO gets locked and invoice is not posted. The DP document comes back into the work list without any indication that the failure has occurred.
Has anyone faced similar issue and know how to best manage it? Appriciate the feedback.
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