Failed to load database information

[Former Member]

I have an application that works with CR9 runtime (CR9redist.msi) and MSDE 2000 database on windows XP without a problem. When i try to transfer the application to Server 2008 x64 machine with CR9 runtime installed but with SQLExpress 2008 it fails when invoking CR. I've changed the connection string in application config file, merged application database with SQLExpress and databases are correctly invoked and I can browse the data within the application but when CR is invoked (printing) it gives the following error:

Error in file

C:\Users\Administrator\AppData\Local\Temp\2\temp_5324d712-f3b2-4ba5-9724-cf79d1fcd22d.rpt:

Failed to load database information.

Is there a an easy way to reslove the problem without touching the application itself.

TIA

[Former Member]

So if i install OS compatible Crystal Report version, what needs to be changed to make it work?

Edited by: versus2 on Jan 28, 2010 9:12 AM

[former_member11696]

Hello,

CR XI R2 SP6 and CR 2008 are both supported on that OS, latest patches only.

It does mean you'll have to update the assemblies to those current versions and re-build and re-deploy the runtime.

They are both 32 bit only and require 32 bit DB driver/clients but should work fine.

Thanks again

Don

[former_member11696]

Nope, CR 9 is not supported in both the OS and 64bit. You are likely running into a problem with the 64 bit version of the client and it is either not 32 bit compatible or you don't have it installed/configured.

Good luck

Don