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Former Member
Jan 27, 2010 at 12:42 PM

Super users access in CUP


Hi Friends,

I have configured the work flow for Super user access in CUP. But when I going to approve the request it is showing "Error processing your request, Request no: NN in stage : XXXXX".( here I am selecting a perticular FF id to access)


If I m not selecting any firefighter user id and approving the request it is showing the message "Request no: NN is approved and closed and auto provisioning done".

But in both the case, when I am checking it in my back end system,the firefighter ID is not assigned to the user id requested for .

Can Any one suggest whether I missed some thing.

I have done the configs as per the document available in the forum, still I believe there is not enough information.

I will appreciate if any one can guide me through stadard practice of the configuration steps.