Xcelcius Dashboard takes hrs to update

Xcelcius SP2

BO XIR3.1 Edge

Oracle 10g

I have a simple Xcelcius dashboard containing a QAAWS connected to an Oracle database.

When the data in the database updates, the data in the dashboard does not update....even when I refresh the data connection.

I have reproduced the same query in DeskI, and when I refresh the report, the data updates immediately; but in the dashboard it remains static and takes several hours to update.

Has anybody encountered this problem before?