sales order document flow error

[Former Member]

we do credit memo for one sales order, in the sales order document flow, the credit memo accounting document's status is not cleared. how can we changed it to be cleared?

[Former Member]

thanks

[Former Member]

Hi.

If the Credit memo was settled then automatically the status of the Accounting document changes to CLEARED

regards,

santosh

[Former Member]

Hi,

Clearing will be done by finance after the payment is given to the customer. This clearing is done by transaction F-22.

VKM3 is used for releasing document blocked for credit management and not for clearing the accounting document.

Regards

Karan

[jasmeetmanik]

Please check in transaction VKM3 and select the document and release it, save and post