Export to PDF database logon failed

[Former Member]

We have 1 user that gets database logon failed when trying to export to pdf

, i have wiped his machine and reinstalled everything only to get this message again, is this related to his user account ? ANy help would be appreciated.

[former_member225732]

If you are using Crystal report then you have to do Data-source location and re-import file again.

First you try with you are able to preview the report before export it.

[Abdul]

First confirm either user can preview that layout or report ? if user cannot preview layout/report then you need to update credentials for that layout or report in layout manager.

[kothandaraman_nagarajan]

Hi,

Are you exporting PDF from crystal layout?

Regards,

Nagarajan

[former_member201156]

what SQL Server do you have? What SBO version do you have?

Have you installed Native client on that machine?

regards,., Sotos Soteriou