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Export to PDF database logon failed

We have 1 user that gets database logon failed when trying to export to pdf

, i have wiped his machine and reinstalled everything only to get this message again, is this related to his user account ? ANy help would be appreciated.

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4 Answers

  • Dec 14, 2018 at 09:14 PM

    what SQL Server do you have? What SBO version do you have?

    Have you installed Native client on that machine?

    regards,., Sotos Soteriou

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  • Dec 14, 2018 at 11:30 PM

    Hi,

    Are you exporting PDF from crystal layout?

    Regards,

    Nagarajan

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  • Dec 16, 2018 at 06:16 PM

    First confirm either user can preview that layout or report ? if user cannot preview layout/report then you need to update credentials for that layout or report in layout manager.

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  • Jan 05 at 09:20 AM

    If you are using Crystal report then you have to do Data-source location and re-import file again.

    First you try with you are able to preview the report before export it.

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