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Former Member

Standard SAP process for third party repair or subcontracting repair

Hi All,

Please let me know if there is any standard SAP process for third party repair or subcontracting repair.

Given below is the process in brief.

1. Receive the repairable product in the warehouse from customer

2. Do the inspection in warehouse

3. Send the repairable product to the subcontractor to do the repair

4. Receive the repaired product from the subcontractor

5. Send the repaired part to the customer.

6. Bill the customer

Please share your inputs if you have any.

Thanks in Advance.



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2 Answers

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    Former Member
    Jan 21, 2010 at 06:47 AM


    This is known as RETURN AND REPAIR PROCESS and it comes in CS Module. do u implemented CS module?

    Create sales document - RA (VA01)

    Here sytem will genrate two items as 10000 & 10100, u can view it EDIT>>Display range all items

    Create return delivery - LR (VRRE or VL01N)

    Then stock will be posted to quality(if quality view is activated & maintained all relevant configuration),once usage decision made in quality system will create SERVICE ORDER.

    If u not activate QM Then follow as,

    VA02 >> put u r order number >>> select main iten >>> click on repair >> click on refresh button

    Systen will give u pop up massage Item proposal is determined

    CLICK ON YES, then system will create service order( Prerequisite for genrate service order - T-code OISD maintain data here 1st)

    t-code IW32 Change service order

    In your service order under operation tab CONTROLL KEY MUST BE SM03,so it will create purchase reuision for repair service from third party.

    Create P.O with refrance to above genrated PR.

    When vendor repair this & send back to u


    System will give msg. ITEM is proposed according ot repair procedure

    Now go to VA02 (u r RA order number u will see system again created another item)

    In this whole process system should genrate

    four items as with item category's

    10000 -IRRS




    Now go for VL01N for repaired goods.

    It comletes your Return & repair process


    Edited by: Kapildev Farakte on Jan 21, 2010 12:19 PM

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    • Former Member

      Dear Sir,

      In Repair Case if it is outside of warranty so I have to bill customer and it is for both ( material (material procured for the repair processing) and also some service charge ).

      Now my Question is where to maintain sale price for that material and service charges for repair process.

      In the SO, I have both the material, Finished (ZRT)which actual send to customer and also (DEIN) service material for service bill.

      But I am not able to maintain condition (sale price for material and service price) Please Guide....



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    Former Member
    Nov 29, 2010 at 04:48 AM


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