Acknowledgement PO errors

[former_member580353]

Hi expert,

We used the interactive PO to revise the item price from 23 RMB to 24 RMB; however, we face two issues here:

1. The supplier status is "pending" even the PO is accepted

2. The acknowledge price is not updated to invoice (still 23 RMB instead of 24RMB in this case)

Not sure if I use the interactive PO correctly. Could you please help?

Thank you.

Best,

Michelle

[arunml]

Hi Michelle,

In the interactive form, you must select the supplier status as Accepted and for any changes, you must accept the dviations. Once the deviations are accepted, it will update the purchase order with the latest acknowledged price. Please try this and let us know your inputs.

Best Regards,
Arun

[former_member580353]

Hi Arun,

I've successfully updated the price to PO. Thank you!

If I am not satisfied with the price the supplier provided and rejected it, is there any way i can revise and resend the interactive form again? Thank you for being helpful.

Best,

Michelle