Doesn't close properly the anonymous user's session.

[Former Member]

Hello experts.

We are implementing the anonymous user in Portal, according to the following link:

http://help.sap.com/saphelp_nw04s/helpdata/en/1e/e19f58136e654d9709befa464314f2/frameset.htm

We have used the notes: 709354, 837898 and 728106

And the only problem we found and we couldn't solve is when the anonymous user navigate between links, Portal is trying to close the session anonymous without success, showing each click an Error like this:

" Run-time Error Portal

Exception processing application, send your exception ID Portal Administration

11:07 20/01/100517_4300950 exception ID

More details on this exception in the corresponding protocol file "

We haven't found useful information in the default trace.

For this we implemented the note "755947 - Session Release Agent - Guest Access" note but still unresolved.

Any advice would be helpful.

Best regards.

Ernesto

[Former Member · Accepted solution]

Hi Ernesto.

You need to activate logging and tracing on Session Release Agent (refer to SAP Note 596698), then post an information relevant for Session Release Agent here.

Best regards,

Aliaksandr Zhukau

P.S.: Do you use a FQDN?