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Former Member
Jan 19, 2010 at 10:46 AM

Report Distribution - Email Server Question


Hi guys.

I need to know if anyone is using the "Offline Distribution Wizard" for emailing reports?

We run BPC v5.1, and have an issue with sending these emails.

Basically, we have an email server, to which all of our clients connect. However, this cannot accept SMTP mail (the type that BPC sends).

Therefore, we have an email forwarding server (in our case a Domino server - Lotus Notes - But could just as easily be Exchange).

Anyway, from the tests that I have run, I set the BPC web server up on the Allow-List of the mail forwarding server, but it still failed to send the mails.

When I tried sending direectly from the server (installed an Excel client on the server and ran the wizard from there), it worked.

What I have now found is that BPC does not send the emails from the server, it simply sends the SMTP settings to the client and the client sends the email.

What this means is that I would have to add (and maintain) well oover 100 users on the Allow-List of the mail forwarding server.

This cannot be right?

Does anyone else have experience of dealing with this kind of environment, and how did you work around this issue (or did you simply give up)?