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Former Member

E2E Workload and Exception analysis-Graphs are empty


We are performing Root cause analysis - E2E workload analysis and Exception analysis.In the overview screen ,the graphs are showing empty,even though there are values.

What might be the issue?



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  • author's profile photo Former Member
    Former Member
    Posted on Jan 19, 2010 at 12:14 PM


    Check whether extractor framework job is collecting data.

    you check the job status should be finished and look for "display spool list"--> display content

    there you can see whether data is collected or not.

    You also can chekc following NOtes

    1259109 Latest version of configuration file for E2E CA, EA, WA

    1334374 - E2E WA: Diagram type "Portfolio"missing on Overview tab

    1301709 - E2E WA: No data for "Java Memory Usage"

    1260676 - ST: Display qRFC Exceptions in E2E Exception Analysis (EA)

    1259534 - No data for "BI Application" in E2E Workload Analysis

    1257903 - How to enable MDM process monitoring in SMD

    1138070 - SMD: E2E WA/EA configuration for BI_CONT SP 8

    There was one more Note, I dont remember the number, which talks about manual installation of Info objects..



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    • Former Member Former Member

      I had exactly this problem and it was related to the MDX PARSER connection. My infocubes were not empty but E2E didnt generate graphs and didnt show any data in workload analysis section.

      Check your MDX PARSER connection, and check these notes

      Note 1032461 - MDX parser does not start

      Note 413708 - The current RFC library

      Note 336693 - Replacing the librfc32.dll on a Win 32 Platform

      What helped was:

      1) Stop SAP

      2) Donwload latest librfc32u.dll (unicode 64 bit version) into your kernel directory and c:\windows\system 32 and test the connection after restart (just for sure, this didnt help much as librfc32u.dll needs to be stored in kernel directory and is delivered with Kernel)

      3) Download latest librfc32.dll (non unicode 64bit version), load it to c:\windows\system32, register by regsvr32 librfc32.dll

      4) Start SAP

      Pretty strange issue as I'm on SolMan 7.0 EHP 1 (64bit Unicode), but it helped and graps started to be generated, MDX PARSER connection started to work.

      Regards, Marek

  • Posted on Jan 18, 2010 at 07:21 PM

    Hello ,

    are the infocubes empty ? Please check with the rsa3.


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    • Former Member Daniel Rothmund


      In Listcube,data exists for Info cube 0SMD_PE2H.


      In the overview tab,Graphs are empty and the following values are displayed as N/A.We are on EHP1 19 and BI CONT 7.04

      SOL - SAP BASIS 7.01

      Avg. Dialog Response Time [ms]: n/a

      Avg. Update Response Time [ms]: n/a

      Avg. RFC Response Time [ms]: n/a



  • author's profile photo Former Member
    Former Member
    Posted on May 31, 2013 at 05:31 AM

    Dear Gurus,

    I am also facing the same issue.If I try to display Exeception analysis in Root cause analysis my graph is empty and it not showing any values for system log errors, ABAP dumps etc in the right hand side. How can I get vlaues from the abap stack as well as java stack in the graph.please suggest....

    exeception.JPG (91.2 kB)
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  • Posted on May 30, 2014 at 10:20 AM

    Hi Experts,

    Am also facing the same issue, can some one please help on this issue.



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  • author's profile photo Former Member
    Former Member
    Posted on Jun 04, 2014 at 05:54 PM


    You can also check the SolMan and Managed Systems’ System Time Zone configuration. More info can be found in the SAP Note 1795169 – ABAP Statistical Data is missing from the Workload Analysis.

    From the SAP Note: "If the Operating system and the R/3 system are operating in different time zones, this can affect the successful extraction of various data sources. In this specific case it results in the ABAP Statistical Data not being extracted. Therefore it is not in the BI and will not display in the workload analysis."

    You can try to do the following:

    1) run report RSDBTIME and take note of the date/time of the DB and Kernel.

    2) Access t-code STZAC. The System Time Zone should match the same zone assigned to the DB and Kernel.

    3) Run report AICCMSBI_TCO_CHECKS. Among several other checks done by this report, no issue regarding time zones in the managed systems should be presented.

    As previously written in this post by the colleagues, MDX Parser and extractors configuration should be verified.

    I also had some authorization-related issues. Please check if RFC users have this kind of problem using System Trace.



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