WEBI Java Error when starting report form the portal

[Former Member]

Hi when i'm starting a BO WEBI report out from the portal the next error is apearing:

error on set doc title.

Details: Version:12.1.0.882

Toepassingsserver:

http://pcl09009.magma-it.local:8080/AnalyticalReporting/Webi/cdzServlet

Stapeltracering: netscape.javascript.JSException: Unspecified error invoking method or accessing property "updateDocumentTitle" at sun.plugin2.main.client.MessagePassingJSObject.newJSException(Unknown Source) at sun.plugin2.main.client.MessagePassingJSObject.waitForReply(Unknown Source) at sun.plugin2.main.client.MessagePassingJSObject.call(Unknown Source) at com.businessobjects.wp.tc.TCDocument.setNameEx(Unknown Source) at com.businessobjects.wp.om.OMDocument.setXmlProperty(Unknown Source) at com.businessobjects.wp.om.OMDocPropHandler.setDocProperty(Unknown Source) at com.businessobjects.wp.xml.XMLDocPropParser.parseDocProp(Unknown Source) at com.businessobjects.wp.xml.XMLDocPropParser.parseDocProps(Unknown Source) at com.businessobjects.wp.xml.XMLOutputParser.parseOutput(Unknown Source) at com.businessobjects.wp.xml.XMLOutputParser.parseOutputs(Unknown Source) at com.businessobjects.wp.xml.XMLOutputParser.parse(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.loadDoc(Unknown Source) at com.businessobjects.wp.tc.TCMain.loadDocument(Unknown Source) at com.businessobjects.wp.tc.TCMain.initDocument(Unknown Source) at com.businessobjects.wp.tc.TCMain.initClient2(Unknown Source) at com.businessobjects.wp.tc.TCMain.initClient(Unknown Source) at com.businessobjects.wp.tc.thread.InitAppletRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

afte closing i can't refresh or change the querie

Does any one have solution for this? I'm using BO XI 3.1

[former_member332601]

Hi Peter,

try this solution oryginally posted by Craig Brandt in another topic.

Firstly make sure you have no old Java installs or 'add ons' lingering about on your system, check in programs and features (assuming your using windows 7) and uninstall Java completely. Check the add ons in IE and show: 'All add ons' - remove manually if required. Do a clean up of the computers temp files and cache. I used a program called ccleaner. Also check c:\users\<username>\app data\locallow\ and delete the 'Sun' folder. Then reboot machine.

- Install latest Java 1.7.0_51

- Go to Java control panel in windows control panel

- add the exception for your BOBJ server e.g. http://<SERVER>:8080

- click continue

- go to the advanced tab

- scroll down and tick 'use TLS 1.2'

- apply or OK to exit java control panel

- open 'Internet Options'

- go to the 'advanced' tab

- scroll down and tick 'use TLS 1.2'

- OK everything and close any IE windows

Now try again, you will need to enable the 'add on' when prompted on opening IE for the first time.

Also when accessing the BI Web I for the first time, I placed a tick in the 'do not show this again for apps from this publisher'

Work for me!

[Former Member]

1. Is it your first time to meet this problem for current browser, if yes, try another browser.

2. If 1 does work, check the java version in your machine.

[former_member142702]

Hi

do you use and openDocument URL to start the report?

Regards,

Stratos

[Former Member]

When the WEBI XI is starting for changing the querie the next HTML error appears:

Faillure access denied.

http://server:8080/AnalyticalReporting/WebiModify.do?cafWebSesInit=true&ses=&appKind=InfoView&servic...

Edited by: Peter Teussink on Jan 19, 2010 2:53 PM

[former_member142702]

Hi,

do you get the error with every WebI report or only with a specific one?

What kind of Web AS do you use in your BOBJ installation? WHich version of Java is installed on your BOBJ server?

Regards,

Stratos

[Former Member]

Hi Stratos,

Thanks for helping me:

Yes the error appears by every report.

Web AS:

Apache Tomcat 5.5.20

Java Version:

Java(TM) Platform, Standard Edition

Runtime Environment Version 6

regards Petert

[Former Member]

try this

Here follows the instructions to try to solve the Java plugin problem (it's only available top Firefox):

1. Open Firefox and type "about:config" in the URL field

2. It will appear a warning saying: "This might avoid your warranty". Click on "I'll carefull, I promise" and go on.

3. Search for "html" in filter field

4. Check the value for "html5.parser.enable" variable.

5. If the variable is set to true, set the variable to false by double-clicking on the variable name.

6. Close the web browser and open again. Try to run the BO java plugin. It should work fine.

If you have any doubts or questions about this procedure, let me know, ok?

Best,

Ravi

[Former Member]

try this

Here follows the instructions to try to solve the Java plugin problem (it's only available top Firefox):

1. Open Firefox and type "about:config" in the URL field

2. It will appear a warning saying: "This might avoid your warranty". Click on "I'll carefull, I promise" and go on.

3. Search for "html" in filter field

4. Check the value for "html5.parser.enable" variable.

5. If the variable is set to true, set the variable to false by double-clicking on the variable name.

6. Close the web browser and open again. Try to run the BO java plugin. It should work fine.

If you have any doubts or questions about this procedure, let me know, ok?

Best,

Ravi