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Application error occurred during the request processing:WebApplicationException

Hi Experts, I have deployed one application in portal from NWDS 7.3. And the application deployed successfully and it is available under portal application.From that I click the preview of ivew but it throwing an error that " 500 Internal Server Error Error: Application error occurred during the request processing. Details :WebApplicationException log ID is [C0000DA1E72E03920000000000008A12]. " Upon the exception I have checked the logs as below : Cannot process an HTTP request to servlet [prt] in [irj] web application. please find the full log : Cannot process an HTTP request to servlet [prt] in [irj] web application. [EXCEPTION] java.lang.NoClassDefFoundError: com/xerox/framework/LanguageCookies at com.xerox.registration.Registration$RegistrationDynPage.doInitialization(Registration.java:119) at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:95) at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134) at com.sapportals.portal.prt.component.AbstractPortalComponent.doRefresh(AbstractPortalComponent.java:358) at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:203) at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129) at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308) at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270) at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298) at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229) at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107) at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141) at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206) at com.sap.portal.prt.pom.PortalNode.service(PortalNode.java:588) at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:233) at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107) at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141) at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:520) at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:202) at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132) at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103) at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79) at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79) at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430) at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475) at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269) at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101) at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328) Caused by: java.lang.ClassNotFoundException: com.xerox.framework.LanguageCookies ------------------------- Loader Info ------------------------- ClassLoader name: [WCE_PRIVATE_CL_sap.com/com.xerox.portal.partnerReg1234] Loader hash code: 329c3722 Living status: alive Direct parent loaders: [sap.com/com.xerox.portal.partnerReg1234] Resources: /usr/sap/EIB/J36/j2ee/cluster/apps/sap.com/com.xerox.portal.partnerReg1234/servlet_jsp/com.xerox.portal.partnerReg1234/root/WEB-INF/private/lib/com.xerox.portal.partnerReg1234core.jar /usr/sap/EIB/J36/j2ee/cluster/apps/sap.com/com.xerox.portal.partnerReg1234/servlet_jsp/com.xerox.portal.partnerReg1234/work /usr/sap/EIB/J36/j2ee/cluster/apps/sap.com/com.xerox.portal.partnerReg1234/servlet_jsp/com.xerox.portal.partnerReg1234/root/WEB-INF/private/classes --------------------------------------------------------------- at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:278) at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:247) .

Please find the attached snapshots.

error.jpg (90.7 kB)
full-log.jpg (449.4 kB)
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1 Answer

  • Aug 21, 2017 at 09:29 AM

    Hi Srinivas

    I see that you are previewing the iview and facing the error, It is not a correct approach to test the behavior of an object (eg Iview, Page) through preview. Because on previewing, many of the parameters and properties are not passed to the url or the iview, which makes the iview render incorrectly. You should assign the Iview to a Page and Page to a Role and then access the content from the TLN.


    Refer KBA # 2498898 - Issue with Previewing an Iview

    Regards

    Santarshi Samanta

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