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SAP BPC 10.1 MS Logon Failure


we have a new environment of BPC 10.1 with Windows Server 2012R2.
Client is as well a Windows Server 2012R2 as Terminal Server.

When other users as the administrator try to logon to the system over the web, they are getting the following error.


{"code"."BUI_UM_ERROR_001","severity"."error","description"."Internal Error - System.Exception: Cannot create ActiveX component. \u000d\u000a at Microsoft.VisualBasic.Interaction.CreateObkect(String ProgId, String ServerName)\u000d\000a at SAP.POA.BUI.Application.User.BPCHandler.UI5GetUserByID(String UserID)\u000d\u000a at SAP.POA.BUI.Services.user.UI5GetUserPreferance(String category)"}

The logon attempt failed; contact your administrator


When the administrator logs on all is fine and after that all other users can logon as well.

Does anybody know how this can be resolved?

Kind regards,


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