Hello Solution Manager Gurus, in our system, when a Test message is created it can be set to In Process, but when it is In Process there are no actions available.
This is the contents of the action determination log:
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Determination started Application: CRM_ORDER action profile: SDTM_ACTIONS Application class: CL_DOC_CRM_ORDER_H GUID: DF014BC822CBE4F1AC2A0014227724B9 Action ON_CREATE_TM (During Creation) 1 conditions for action ON_CREATE_TM were read Condition 1 is not fulfilled Determination did not deliver any action templates Action Merging: One Unprocessed Action with Equality Check Action CHECK_STATUS_TM (Checks Consistency) 1 conditions for action CHECK_STATUS_TM were read Condition 1 returns an action template Number of action templates from the determination: 1 Action CHECK_STATUS_TM type MET was generated and added Action Merging: One Unprocessed Action with Equality Check An identical action has been determined again Action CHECK_STATUS_TM of type MET is kept Action CHECK_STATUS_AGAIN_TM (Check Test Message Again) 1 conditions for action CHECK_STATUS_AGAIN_TM were read Condition 1 is not fulfilled Determination did not deliver any action templates Action Merging: One Unprocessed Action with Equality Check Action LOGON_TM (Logon to System) 1 conditions for action LOGON_TM were read Condition 1 is not fulfilled Determination did not deliver any action templates Action Merging: One Unprocessed Action with Equality Check Action IN_PROCESS_TM (Take "In Process") 1 conditions for action IN_PROCESS_TM were read Condition 1 is not fulfilled Determination did not deliver any action templates Action Merging: One Unprocessed Action with Equality Check Action TO_RETEST_TM (Pass to "Retest") 1 conditions for action TO_RETEST_TM were read Condition 1 is not fulfilled Determination did not deliver any action templates Action Merging: One Unprocessed Action with Equality Check Action TESTED_AND_OK_TM (Confirm Correction) 1 conditions for action TESTED_AND_OK_TM were read Condition 1 is not fulfilled Determination did not deliver any action templates Action Merging: One Unprocessed Action with Equality Check Action WITHDRAW_TM (Cancel Test Message) 0 conditions for action WITHDRAW_TM were read Determination did not deliver any action templates Action Merging: One Unprocessed Action with Equality Check
Balance follows
Edited by: Richard Bailey on Jan 14, 2010 4:32 PM