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Former Member

Solution IDES ERP 6.0 Including Enhancement Package 7 on SAP ASE 15.7 does not start

We wanted to try "IDES ERP 6.0 Including Enhancement Package 7 on SAP ASE 15.7" but after the end of activation we cannot access the system. Logging in via SSH results in the following message:

The Appliance Agent detected an error and terminated

We terminated the instance and created a new one, but the error remains.

Any help would be appreciated.

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3 Answers

  • Best Answer
    Nov 29, 2016 at 06:14 PM

    Hi, please provide the file mentioned in the full message you see when you log into the VM via ssh.

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  • Nov 24, 2016 at 02:33 PM

    Hi Andreas,

    What were the cloud provider, the region and the VM size?

    Best regards,

    Stanimir

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    • Former Member

      We are using Amazon, region us-east-1 and VM size is r3.2xlarge (automatically selected by CAL).

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    Former Member
    Nov 28, 2016 at 10:11 AM

    In the meantime I figured out that if we deactivate the firewall on the VM we can reach the server. Nevertheless it would be great if you could check what the problem is, I guess some service didn't start up properly as we get some sporadic errors when using SAP GUI on this instance.

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