User Settings lost after session is released

[Former Member]

I am having a problem with the User settings being lost after the user logs off the system.

menu settings, fields displayed in Marketing Documents, displayed User Defined fields and the

sequence of User defined fields get lost after the session ends. This does not happen to all users,

just some users. The users that keep losing their settings keep losing their settings, the ones that do not have a

problem seem never to have a problem.

has anyone else experienced this problem and if so, how has it been resolved?

Thanks in Advance!!!

Dana

[Former Member]

Problem seems to recurr from time to time.

Ended up logging on as manager and saving configuration on the workstation. Log back in as user and e=seesm to be OK

Thanks

[Former Member]

Dana,

You may check these threads first:

Thanks,

Gordon

[Former Member]

Have the user change their password for SAP log in under Administration, Setup, General. Then have them exit SAP and log back in. Somehow that resets and fixes the problems you described.