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Former Member
Jan 14, 2010 at 02:32 PM

User cannot Login in BPC 7SP4 MS

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Hi all,

i've a BPC7SP4 single server installation on SQL Server 2008.

A user has got a problem with his client.

He enters username and password ( his username or an administrative one, doesn't matter) and receive a

"The user ID and password cannot be authenticated, go back and make sure use valid credentials. "

I've tried following task

- disable firewall

- use ip of server

- reinstall BPC for Office

- use SERVERNAME\USER

in the connection wizard we use "use differt user and password".

The client has got the following features:

- OS Windows Vista

- MS Office 2007

- Avast antivirus

- no firewall

any hint?

i'm becoming crazy..

Regards

DecaXD