I am creating an RMA complaint, in turn sales order in R/3. When two complaint line is created for Kit Header Material say XXX with kit component YYY and ZZZ. When it transfers to R/3, the first KIT components (not kit header) has check mark in schedule line box. When I checked the schdule line tab, the confirmed quantity is zero for the first KIT group. But for the second Kit group there is no check mark. What would be the problem . Please shed some light to find out the solution for this issue.
Note : Material is available while doing ATP check. Checked in MMBE, found material is available for plant. Also checked OVZ9, sales order requirement check box is unchecked. So the ATP check should allocate a quantity automatically to the current sales order.