Duplicate Outgoing Payment showing under Internal Reconciliation

[impradeepy]

Hi Team,

Duplicate Outgoing Payment showing under Internal Reconciliation.

Please help i think its a system bug

Please find the attached screenshot for the reference op.jpg.

Best Regards

Pradeep

[impradeepy]

Hello Sir,

Thanks for the quick reply, i have checked this already and we are not using functionality of split payment.

Please find the attached screenshots for the references.

document-setting.jpg

outgoing-payment.jpg

payment-means.jpg

journal-entry.jpg

Regards,

[jitin_chawla]

Hi,

How was the Payment document added?

Is it a Split Payment? Check the JE of the Payment. Are there two lines for the same amount in the JE.

If the Payment is duplicated, then can it be reproduced? If yes, the steps in DEMO?

Also, you can check in COPY of the database by cancelling the Payment and see if it cancels both the lines or only one. If it cancels one, does the same help to resolve the issue being faced.\

regards,

Jitin

[impradeepy]

Hello Sir,

I was trying to upload screenshots using comment on your answer.

But system is not allowing so i have posted the reply as a answer please check.

Regards,

Pradeep