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Unable to download the attachments in SAP work manager application 6.3

Dear all,

I am using the SAP work manager 6.3 hosted on SMP 3.0 SP11 platform.
I am able to upload documents from application , but i ma not able to download the attachments attached to work orders/notifications. when i click on attachments to download, status changes to In Queue and attachment don't get download.

can you please help to resolve this issue.

thanks

Madhukar G

error.png (9.7 kB)
error.png (9.7 kB)
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