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MDG customer duplicate check issue

Nov 24, 2016 at 07:37 AM

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Former Member

Hello Experts,

In my landscape we have Customer & Supplier governance active. For Supplier, we have already implemented duplicate check for the tax number field. Now we are implementing duplicate check for customer based on address data. The search method being used is DB. We have created the match profile for each. Issue is in my scenario, Duplicate search is working only for exact match field. The Weight and Rankings are specified for the entity still the potential duplicates are not working.

Please guide me what is missing.

Regards,

Reema

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3 Answers

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Former Member Nov 24, 2016 at 09:04 AM
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Hello Reema

What is the % of weight you have specified? Remove it and check.

Kiran

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Former Member Nov 25, 2016 at 05:33 AM
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Hello Kiran,

I have removed weight still no luck.

snip-1.png

Regards,

Reema


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Loga Nathan Duraisamy Nov 30, 2016 at 07:19 AM
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Hi,

Please check and assign Low and high thresholds under configure duplicate check for entity types'.

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