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Former Member
Jan 04, 2010 at 03:48 PM

Failed to load database operation


Hello all, T

One of our developers has an error on a new pc, with Crystal XI running on a Windows XP SP 3 machine. Whenever he tries to run a report in Crystal he gets an error of "Failed to load database information

"Details: The database connector 'crdb_oracle.dll' could not be loaded"

This only seems to happen for him when a report is ran, but he can do other work inside the program. He has uninstalled, then reinstalled the program to no avail. Trying to manually register that dll using regsvr32 also fails. We did find a link about moving a copy of the dll from the directory to overwrite a different version in the commonfiles directory, but that didn't help in the first installation. ( I believe it was a crystal 8 fix anyway )

I apologize in advance for my lack of knowledge on this product, but I hope someone can help track this error down! 😊

Thank you,