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Data Model SAP Marketing Cloud

former_member536943
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Hello SAP,

we are working with SAP Marketing Cloud and have made an integration with CRM on Premise.
We have a full B2B Business. I am now facing that I do not completely get the data model in SAP Marketing Cloud.

On this picture you see how I get the data model in SAP Marketing Cloud.

In the second picture I have now added to box ID origin CRM

This is were I am facing the issue. In CRM you have at the contact person the block "Privat Contact Data". Privatmail, Privatmobile, Privatphone does not make sense in our B2B Business. For us the Relationshipmail, the Relationshipmobile and the Relationshipphone is necessary. So we mapped into the Best Record the Relationshipmail, the Relationshipmobile and the Relationshipphone.

But what's with the Relationship - addressdata? Does it make sense to but them into the ID Origin CRM?
Whats with Function/Department? In CRM there are n:m relationships? Does it make sense to but into the ID Origin CRM. In my opinion the Function and Department should be at the account with the relationship to the contact person?

I know that the n:m relationship is at the moment not available in SAP marketing cloud.
But I want to set up the data integration from CRM to SAP Marketing Cloud the correct way.

Can anyone help me on this case?

Maybe you maik.offerle?

BR Christof

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