losing the connection to sap server

[Former Member]

Hello guys ,

I have a serious problem that i face losing connection between the terminals and the server, but I can still ping the server from those disconnected computers, the following is a sample to the error from the event viewer of the SAP server.

source : SAPGEP_00

category : None

event ID : 35712

type : error

description : SAP-Basis System Operating system call

rec failed ( error no. 10054)

then the following error

source : SAPGEP_00

category : None

event ID : 35698

type : error

description : SAP-Basis System Connection to user 48

( user name ), terminal 26 ( computer name ) lost

the user no. and the terminal no. are changing all the time

to the same user and computer name.

Thanks & Best Regards,

Milad

[Former Member]

Hello

Some testing regarding the connectivity between the affected terminals and hosts is advised, use the information outlined in the following to further the analysis.

500235 - Network Diagnosis with NIPING

413330 - Network timeouts

Following full analysis as outlined in the above notes,

if the problem continues proceed with the

results from all tests outlined in the above notes and:

26086 TCP/IP Connection to partner broken

Check the following Note in relation

correcting DNS settings:

124562 - Hostname resolution problems (DNS timeouts)

Regards.