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System Monitoring - Solman 7 EHP1


Solution Manager 7.0 EHP1 / Windows 2008 / Oracle

Satellite System R/3 Enterprise extn set 110 / Solaris on Sparc / Oracle

I am having trouble configuring System monitoring on solution Manager. Here is what I have done

Added the satellite system to SLD, Configured data collector (RZ70) in the satellite system, Pushed data from SLD to SMSYS (automatic transfer).

Installed CCMS agent + CCMSPING agent in satellite system. Checked connectivity in solman with RZ21. Connectivity is fine.

Created Monitor sets and monitors in CCMS for monitoring satellite system. Client data is visible in CCMS.

Created a solution in DSWP. Created logical component in SMSY. Assigned the logical component to the solution. Now I can see the data in DSWP.

Here are my questions


1. In DSWP, everytime I have to view data, I have to click on "Setup System Monitoring" to view the alerts in the satellite system

I see a red alert reading for instance availability. Similarly,

In the system monitoring workcenter, I see the status of both the solution manager and the satellite system greyed out with a cross. When I move my mouse over it, it reads, no CCMSPING data available.

Any idea as to why this happens?

2. For what I see after I click on "Setup System Monitoring" I have parameters which I can configure. I see default values for these parameters. Is there like a recommendation or a template which can be used to setup these monitoring parameter values?

3. I have configured the ccmsping in the solution manager (for the solution manager) however the ccmsping service refuses to run. It throws a error reading "The system could not find the file specified". The ccmsping exe file is present in the location stated. Are there other files that this is looking for?

4. While registering the agent in the satellite system, I first registered with the CSMREG id. It failed with the message,

INFO: [SMG:040:CSMREG] connected to SMG, host sapsm.NA.XXX.NET, System Nr. 00, traceflag [ ]

INFO: SMG release is 701 , (kernel release 701 )

RFC Error Info:




Go Ahead anyway? n/[y] :

INFO: handling destination SAPCCM4X.SAPR3PR1.00

ERROR: can't register at SMG. RfcRc = 2, AUTHORITY_NOT_AVAILABLE





I then did this with a dialog user. That worked. Agent was registered in solution manager. Any idea on why this error would show up with the CSMREG? I am concerned about issues which can come up when the password for the dialog user changes.

I am not sure how to upload screenshots of what i see, probably if i do that, it will be easy to relate to the issue which I am mentioning here. Is there a way I can do that?

Let me know if you need any more information from my side to understand this.

Ideas will be appreciated.



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2 Answers

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    Former Member
    Dec 07, 2010 at 07:17 PM

    Hi Ravi

    you need to follow this demo file below

    Best Regards


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  • Dec 08, 2010 at 02:00 AM

    Hello Ravi,

    Additionally you will want to look at SAP Note 1175058 - Problems with CCMSPING in SAP Solution Manager, especially

    c) Ensure that the message server host name in the monitoring options of CCMSPING and the message server of the corresponding main instance of the relevant system is the same in the SAP Solution Manager landscape

    (SMSY). Important: The monitoring options of CCMSPING must not be configured using an IP address.



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