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Vahan Daraktchian

Update multiple entities of the API_MKT_CONTACT_SRV service through one single flow

Nov 12, 2018 at 11:52 AM | 84 Views | Last edit Nov 12, 2018 at 12:36 PM 2 rev.

Dear Community,

We tried to create/update contact data in SAP Marketing Cloud through the following service: API_MKT_CONTACT_SRV

What we noticed is that if try to create/update multiple entities through a single message, only the main contact entity gets updated.

In fact, we are trying to use that service to firstly create the contact (Contacts entity), then assign/update MarketingAreas (MarketingAreas entity) and then assign/update Marketing Permissions (MarketingPermissions entity). When we do it through one message, SAP Marketing Cloud ignores the Marketing Areas & Marketing Permissions and only creates the Contact.

Did anyone already faced such issue and would you have any idea about how to overcome that issue ?

Thank you

Best regards,

Vahan

SAP Marketing Cloud | SAP Cloud Platform Integration tools | integration flow | marketing permissions | contact | marketing areas
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3 Answers

  • avatar image
    Theodor Lungstras
    Nov 15, 2018 at 02:29 PM

    Maik Offerle is this something you can help Vahan with?

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  • avatar image
    Maik Offerle
    Nov 18, 2018 at 06:50 PM

    Hi Vahan,

    please have a look at this payload which creates a contact and assigns marketing permissions.

    Additional payloads you can find at:

    help.sap.com/mkt --> Integration Guide --> Contacts

    BR

    Maik

    --batch
Content-Type: multipart/mixed; boundary=changeset_01869434-0010-0001


--changeset_01869434-0010-0001
content-type: application/http
content-transfer-encoding: binary


PUT ContactOriginData(ContactID='98979993',ContactOrigin='SAP_HYBRIS_CONSUMER') HTTP/1.1
Accept: application/json
Sap-Cuan-RequestTimestamp: '2018-03-27T07:14:34'
Sap-Cuan-SourceSystemType: EXT
Sap-Cuan-ForceSynchronousProcessing: X
Sap-Cuan-SourceSystemId: HYBRIS
Content-Type: application/json
Content-Length: 1021


{
 "OriginDataLastChgUTCDateTime" : "2018-03-27T07:15:34",
 "CityName" : "Walldorf",
 "Country" : "DE",
 "EmailAddress" : "Tester@tester.com",
 "FirstName" : "Super",
 "LastName" : "Tester",
 "FullName" : "Super Tester",
 "GenderCode" : "1",
 "AddressHouseNumber" : "999",
 "IsConsumer" : false,
 "IsContactPerson" : true,
 "Language" : "DE",
 "MaritalStatus" : "2",
 "MaritalStatusName" : "Married",
 "ContactPostalCode" : "24105",
 "StreetName" : "Dietmar-Hopp-Allee"
}


--changeset_01869434-0010-0001
content-type: application/http
content-transfer-encoding: binary


POST MarketingPermissions HTTP/1.1
Accept: application/json
Sap-Cuan-RequestTimestamp: '2018-03-27T07:15:14'
Sap-Cuan-ForceSynchronousProcessing: X
Sap-Cuan-SourceSystemType: EXT
Sap-Cuan-SourceSystemId: HYBRIS
Content-Type: application/json
Content-Length: 1021


             {
          "ContactID" : "98979993",
          "ContactOrigin" : "SAP_HYBRIS_CONSUMER",
          "ContactPermissionID" : "Tester@tester.com",
          "ContactPermissionOrigin" : "EMAIL",
          "PermissionUTCDateTime" : "2018-11-16T15:23:35",
          "ContactPermission" : "Y",
          "CommunicationMedium" : "EMAIL",
          "PermissionSourceCommMedium" : "WEB",
          "IsConfirmationRequired" : true
        }


--changeset_01869434-0010-0001--
--batch--
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  • avatar image
    Vahan Daraktchian
    Nov 19, 2018 at 02:48 PM

    Hi Maik,

    Thank you for the explanation and the example.

    What we would like to know is also how to implement a flow in HCI that can produce such payload which will be accepted by Hybris Marketing, would you have any information on that ? Which step can reproduce the same result ?

    Best regards,

    Vahan

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