i'm dealing with some issues while trying to set up the contract determination in Solution Manager.
This is what i've done so far:
1) Defining response and service profiles - CRMD_SERV_SLA
2) Creating Service product - COMMPR01
3) Creating Service contract - CRMD_ORDER
In transacction CRMD_ORDER when i go to 'Service Data' tab i have missing the option of 'Service Agreements' i guess is because i have to install some BC Sets?
In the same transaction i have one tab missing, 'Object list' i supposed is for the same reason. Please advise.
Also a couple of errors came up:
1: Pricing data for partner N could not be read
2: Enter the order quantity (No schedule line found)
To fix error 1 i went to T-code BP and edit the mentioned Business Partner:
'Sales Area Data'
Cust.Pric.Procedure : 'Standard'
Exchange Rate Type : 'Current exchange rate'
For error 2 i coudln't find anything relevant.
I would really appreciate any tip that helps me to solve this problems.
Many thanks in advance