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Former Member

User conflicts UNIX

Hi,

I´m making and installation on UNIX and I get the next error

RNING[E] 2009-12-21 17:49:56.787

CSyUserImpl::addToOS(const CUserData& data, ISyProgressObserver* )

FSL-01002 Unable to create account user="apoadm". UX: /usr/sbin/useradd: ERROR: Unable to create the home directory Operation not applicable. (return code 12)

WARNING[E] 2009-12-21 17:49:56.789

CJSlibModule::writeError_impl()

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2009-12-21 17:49:56.909

FCO-00011 The step createAccounts with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR .

ERROR 2009-10-21 10:08:21.968

FCO-00011 The step createAccounts with step key |NW_Users_Create|ind|ind|ind|ind|0|0|NW_Users_Create_Do|ind|ind|ind|ind|3|0|createAccounts was executed with status ERROR

The note 1300536 says this:

Solution:

1. Stop the ABAP stack as described in the installation guide (Additional Information -> Starting and Stopping the SAP System).

2. Open a command prompt and execute the command '/usr/sbin/usermod'.

3. Continue with the installation.

but I don´t know what options I´ve to put in the command usermod

You can do this in one of the following ways:

  • If you choose parameter mode "Typical", proceed as follows:

1.) Check the entry in the "User ID" field for adm .

  • If you choose parameter mode "Custom":

You can enter the user ID directly during the phase "Define Parameters" on the screen "Diagnostics Agent > OS User Parameters".

However, you can also check and - if required - change the user ID assigned to adm via the "Parameter Summary Screen" as described above.

More thanks

Edited by: Ruben Torres on Dec 21, 2009 5:50 PM

Any Suggestion?

More thanks

Edited by: Ruben Torres on Dec 21, 2009 5:51 PM

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3 Answers

  • Best Answer
    Dec 22, 2009 at 01:44 PM

    I´m making and installation on UNIX and I get the next error

    Is that "Unix" in that case Solaris?

    RNING[E] 2009-12-21 17:49:56.787

    CSyUserImpl::addToOS(const CUserData& data, ISyProgressObserver* )

    FSL-01002 Unable to create account user="apoadm". UX: /usr/sbin/useradd: ERROR: Unable to create the home directory Operation not applicable. (return code 12)

    The directory can't be created, most likely because /home/apoadm is not a directory but will be mounted automatically by the automounter.

    Please create the user manually using "/export/home/apoadm" as the home directory of the user.

    Markus

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    Former Member
    Dec 21, 2009 at 06:31 PM

    Hello Ruben,

    Why don't you manually create the users beforehand and then do the installation ?Also did you set umask to 022 before starting the installation ? Please try with that option as well.

    Regards.

    Ruchit.

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    Former Member
    Sep 28, 2011 at 01:32 PM

    ti manually fix the issue we:

    1. Created the home folder /export/home/<sid>adm

    2. Execute the command: /usr/sbin/useradd -c "SAP System Administrator" -d /exprt/home/<sid>adm -m -g "sapsys" -G "sapinst" -s "/bin/csh" -u (####) <sid>adm

    Note: #### stands for an unused user id number, e.g 3033

    Regards,

    JC

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