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Former Member
Dec 15, 2009 at 03:04 PM

FAX font issue



we send a sapscript form via FAX. there are traditional chinese characters on it. when the form is printed through fax, the traditional chinese characters can not print correctly. all characters with font TWSONG become some small dot.

the output format of FAX is PDF(configure it in tcode SCOT)

the device type of PDF conversion for language ZF is TWPDF.

if we send the same form via email. we will get a PDF file as attachment. when we open the PDF file, the adobe reader will tell us some font missing, then download the font. if we don't download the font, all characters with font TWSONG will also display as small dot.

for mail case, we can ask our users to download the font package. but for FAX case, how can we solve this issue?i think it's also caused by font missing.

by the way, Simplified Chinese form works well in this FAX case. it can be print correctly through same FAX machine.(devcie type CNPDF,font CNSONG)