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Former Member
Dec 15, 2009 at 01:01 PM

Two sales order generated, one during quotation release & other during RRB


Hi All,

I have configured some of CS functionalities.

But the problem is:

When I accept qtn in IW32, system creates a sales order.

When I do RRB, against the same service order in DP90, the system creates one more sales order.

During RRB in DP90, if I put first sales order that was created automatically during qtn acceptance, the system says that this sales order does not have DIP. (even if it is created automatically during qtn acceptance in IW32)

Please let me know the right process.

In my understanding, it is not correct to have two sales orders for one job.

Also the system allows to create billing documents for both the sales orders. This is also a problem.