dis+work.EXE Service

[Former Member]

Hi

I am Facing a problem in ECC.6 Server.

Error :

In SAP Management Console, Database in Yellow Showing with below message in process list ( disp+work.EXE)

dis+work.EXE(Dispatcher) Running, Message Server Connection Ok, Dialog Queue Time : 0.00 sec, J2EE status info unavailable.

Msg_Server.EXE & igswd.EXE are in Green Light only dis+work.EXE in Yellow light.

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In the Event System :

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Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: sqlservr.exe (2032) consumed 18475802624 bytes, dispwork.exe (5404) consumed 232153088 bytes, and dispwork.exe (5412) consumed 229113856 bytes.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Anybody help to comeout from this problem

OS : MS2008 Server Itanium Based

DB : SQL 2005

Any body help to comeout from this problem.

Thanks.

[markus_doehr2]

How much memory do you have?

Markus

[Former Member]

Checked dispatcher log?

[Former Member]

42 GB Memory

[markus_doehr2]

> 42 GB Memory

Ok.

And this is a combined ABAP + Java installation?

[Former Member]

yes.

Daybefore i try to login remotely it gaveup error message "Your System is running low on resources.You cannot log on as a new user.Please use an account that has already been logged on".

i login with local admin and check that memory have taken 22 gb memory full. i restart the sql service it came and work normally, but database become yellow in dis+work.EXE service process.

[markus_doehr2]

> i login with local admin and check that memory have taken 22 gb memory full. i restart the sql service it came and work normally, but database become yellow in dis+work.EXE service process.

So if you hvae 42 GB physical memory (not swap) it's very weird that this error message is coming.

Markus

[Former Member]

We have given a virtual memory space in C : 2048 and in T : 5028., you mean i have to remove these swap ?

[markus_doehr2]

No.

Usually you defined about 20 GB swap on a 64bit system (see installation guide).

I wonder why you get a "memory low" error message when only 22 GB physical memory are allocated and you have, what you say, 42 GB.

Markus

[Former Member]

Physical : 42 GB

Swap:

C : 2048 and in T : 5028

[markus_doehr2]

Yes, you said that already.

So it seems something does not work as expected.

I would:

- increase the swap memory to 20 GB (as recommended)

- check ST06 and ST02 when this low memory condition occurs and check which of the processes is using most of the memory

- set the database memory to a fixed allocation of 20 GB.

Markus

[Former Member]

See the details In ST02

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System: ERP-SBX_FSB_00 Tune summary

Date + Time of Snapshot: 15.12.2009 15:35:22 Startup: 14.12.2009 17:45:49

Buffer HitRatio % Alloc. KB Freesp. KB % Free Sp. Dir. Size FreeDirEnt % Free Dir Swaps DB Accs

Nametab (NTAB) 0

Table definition 99,09 6.799 2.190 38,40 20.000 7.680 38,40 0 13.351

Field definition 97,08 31.563 4.691 15,64 20.000 15.846 79,23 22.479 29.853

Short NTAB 98,22 3.625 2.853 95,10 5.000 4.580 91,60 0 420

Initial records 36,32 6.625 1.259 20,98 5.000 2.816 56,32 19.052 21.236

0

program 99,01 300.000 1.389 0,48 75.000 68.208 90,94 44.017 152.535

CUA 99,59 3.000 670 27,26 1.500 1.380 92,00 17.777 652

Screen 99,26 4.297 583 14,24 2.000 1.732 86,60 182 1.304

Calendar 100,00 488 266 55,65 200 95 47,50 0 105

OTR 100,00 4.096 3.375 100,00 2.000 2.000 100,00 0

0

Tables 0

Generic Key 98,30 29.297 1.014 3,66 5.000 827 16,54 154 135.197

Single record 80,82 10.000 377 3,84 500 416 83,20 57 191.036

0

Export/import 71,07 4.096 118 3,50 2.000 1.289 64,45 25.888

Exp./ Imp. SHM 85,31 4.096 3.341 98,99 2.000 1.999 99,95 0

SAP Memory Curr.Use % CurUse[KB] MaxUse[KB] In Mem[KB] OnDisk[KB] SAPCurCach HitRatio %

Roll area 1,22 3.197 4.192 262.144 0 IDs 100,00

Page area 1,36 3.569 23.376 131.072 131.072 Statement 100,00

Extended memory 1,72 794.624 1.138.688 46.100.480 0 0,00

Heap memory 0 0 0 0 0,00

Call Stati HitRatio % ABAP/4 Req ABAP Fails DBTotCalls AvTime[ms] DBRowsAff.

Select single 83,88 1.751.447 437.948 154.398 0 1.313.499

Select 82,95 2.180.801 0 4.388.068 0 3.799.699

Insert 0,00 6.454 3.543 12.938 0 10.701

Update 0,00 748 374 1.496 0 748

Delete 0,00 7.417 5.076 14.834 0 7.417

Total 83,42 3.946.867 446.941 4.571.734 0 5.132.064

[markus_doehr2]

Looks all not bad (except that a few buffers are way too small).

And the problem is currently occuring? Are your Java services up and runnign?

Markus

[Former Member]

I not find any service java in the server.

[former_member204746]

on windows, SAP recommends to use a swap file as big as your RAM + 8GB, so, in your case, that would be a 50GB swap file.

[Former Member]

Thanks for your Support.

I am new to SAP BASIS Admin. Pls if you can give a good anysite or material for newbie fo radministration. i have basic knowledge .

Thanks for support.