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Former Member
Dec 15, 2009 at 07:06 AM

Crystal Reports Addon and Windows 7


Hi All,

I was wondering if anyone has tried to install the Crystal Launcher on Windows 7.

I have installed it however when the addon tries to connect I receive an error message

"Retrieving the COM factory for component with CLSID

{3EBB7859-E4E3-4D77-B673-C6E5AD529CC1} failed due to the following error: 800700c1"

Any ideas on what this means and if it is possible to run the launcher on this operating system.

I have a client where it is working fine for all workstations except for this one.

The addon version is

Thanks in advance for any assistance.