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Former Member

SAP customer ID

Hi

I've some issues with the SAP addon installation. When contacted SAP support i was asked to provide my comany's customer ID.

Is the customer ID and the Installation number the same.?

Please let me know how to find the Customer ID

-Keerthi

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2 Answers

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    Former Member
    Dec 15, 2009 at 04:54 AM

    No, the customer id and installation number are different. You cannot find the customer id from the SAP system. If you have a OSS id for that customer, you can log into service marketplace and go to "My Personal Data". You can find the customer id and name on this page. You could also find it in the "System Data" area or "Customer Messages" section.

    If you do not have any OSS ids, you will have to find some communication from SAP and the customer id should be mentioned on it.

    Hope this helps.

    Vipin

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    Former Member
    Dec 15, 2009 at 04:57 AM

    Hi,

    No, Customer ID and Installation numbers are different.

    You can check your customer ID by below way:

    Go to http://service.sap.com/notes

    Go to tab Keys & Requests.

    There click on Permanent License Request. On Left Hand side There is Customer box (In box you will find customer name along with customer number in bracket)

    Thanks

    Sunny

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