We are developing a custom Adobe forms based customer interaction system in CRM. The end user logs into the central SAP net-weaver 700 portal system. He submits a form to the back end CRM system
There are 2 ways we can implement this
1. Thru SSO between SAP EP and the backend CRM --> we have done this before --> works fine --> but the only issue is we have to maintain the user-master of the end-user in CRM system for the SSO to work (also maintain an ABAP Role in CRM) --> we would like to avoid this user-master maintenance in all back-end system ( very painful )
2. Using a RFC from portal to CRM (Not an SSO RFC) --> can we do this using the business partner of the CRM system for this Portal login?. --> Any thoughts on this? --> Any predefined Function modules in CRM side to handle this?
Thanks in advance...