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Nov 13, 2018 at 12:31 PM

Signature files missing for export files during IDES system installation

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Dear Community members,

I am trying to install an IDES system (ECC 6.0 EHP 8) and I am stuck at the "Software package" step : the installer complains that the data units are not signed.

I searched for this error and it seems that SAP provides the required signature files after one raises an incident. But I do not have an S-user ID anymore, so I cannot contact SAP Support directly.

Is there any other way to obtain these signature files ?

Thanks a lot for your help.